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FAQ Belgraderenting

Terms and conditions of our agency:


1) Reservation

It’s very simple to book our apartments. Visit our website where you will find a link reservation next to each apartment. As soon as we receive your reservation form, we will do our best to send back our response in short notice. The confirmation form that you will receive from our agency will contain: name, adress, phone and email of the person in charge for your accomodation. If you want to make any changes regarding the reserved apartment, it must be confirmed by our agency in an email.


2) Price

All the given prices are defined on a daily basis. Consumption of water, electricity, heat as well as internet conection are included in the price of the apartment rental. Parking and tourist taxes (1.3 euros per day), optional transportation from/to airport are not included in the price. For children under the age of 4 the stay is free if they use the exsisting bed.


3) Payment method

Payment is made in advance. It can be done via banking account, banking transfer or personally. If you wish to extend your stay, it is enabled to you at same price rates (based on the additional number of days you intend to spend in the apartment), given that the apartment is available. For all reservations longer than 7 days, 20% of the total cost of the reservation is deposited in advance.


4) Arrivals and departures

Check in is between 14:00 and 20:00 and check outs are between 7:00 and 12:00 (noon). For any changes regarding the given times of arrival and departure, you need to inform the agency in time via phone or email, so you are welcomed in a proper manner.


5) Cleaning the apartments

Apartments are cleaned on a weekly basis. It includes complete disinfection of toilette and kitchen, change of sheets and towels as well as performing other sanitary and hygiene activities. The lessee commits himself to return the apartment to its original state, asides from the impurities that come as a result of living in the apartment.


6) Pets

Pets are not allowed in the apartments, unless arranged and confirmed otherwise via email by our agency.


7) Rules of behavior

If the lessee doesn’t behave according to the house rules, the agency keeps the right to ask the lessee to leave the apartment with no reimbursement.


8) Equipment in the apartment

All our apartments are equipped according to European standards, meaning: kitchen with refrigerator, stove and all other accompanying appliances, bedroom with comforters, pillows, sheets and towels; living room with LCD TV, cable TV connection, phone, internet connection, air condition and all the other necessary equipment.


9) Cancelling the reservation

In case of cancelling the reservation, you need to contact us at least 48 hours prior the arranged arrival, so the costs of cancellation could be taken down to a minimum. In case of additional people arriving, we also ask you to contact us within the same time (48 hours prior the arrival) and inform us, so we could add accommodation units. The deposit of 20% for accommodation for over 7 days will be refunded only in cases when cancellation is performed timely (48h).